Refund policy

We hope you love your Kay Designs Jewelry purchase, but if something isn't quite right, we’re here to help. Please inspect your order upon receipt. If your item is defective, damaged, or you received the wrong item, contact us immediately at Katdesigns.jewelry@gmail.com so we can make it right.

Please note that all custom orders are final sale and cannot be returned. 

If you have any concerns about your order, don’t hesitate to get in touch.